KUALA LUMPUR, Feb 27 (Bernama) -- Telecommunications services provider, Bharti Airtel Ltd. (Airtel) has announced its collaboration with Cisco Systems Inc. to improve customer experience with Cisco's Self-Optimising Network (SON) solutions.
Cisco in a statement said the network was now carrying out optimisation based on customer experience and predictive analytics apart from the traditional approach of responding to network degradations. The SON self-healing applications have been enriched for taking proactive actions in near real time, using predictive machine learning and interworking of SON with NOC tools, PM analytics & customer experience analytics platforms. Airtel's director of Networks, Abhay Savargaonkar said the collaboration on this project with Cisco had helped the company to dynamically adjust its network during exponential increase in voice and data traffic. "We are now taking SON to the next level by integrating it with other data sources and machine learning capabilities. This is a path-breaking step to put more intelligence in the network and to enable us to enhance real-time experience of our consumers," he added. Meanwhile, senior vice president and general manager of Service Provider Business, Cisco, Yvette Kanouff commented that by working together, they designed an open , hyper-programmable architecture. "It consolidates Airtel's multi vendor, multi-domain network into a sleek, agile, unified system capable of scaling to meet the intense demands spanning in and outside its region," she said. -- BERNAMA
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KUALA LUMPUR, Feb 27 (Bernama) -- Cisco Systems Inc, together with Vodafone, is demonstrating a new network slicing technique via segment routing, at the Mobile World Congress held from Feb 26 to March 1 in Barcelona, Spain.
Cisco, in a statement said the technique could help to lower and control latency for high-bandwidth applications running on Vodafone's network, to improve the overall entertainment experience for customers streaming video, games, and augmented, virtual or mixed reality streams. To meet the growth in demand for bandwidth and more devices connected to the network, Vodafone has started to use Cisco segment routing technology to simplify its overall transport network operations by automating core functions to better detect and solve traffic congestion issues. Segment routing, an innovative IP routing protocol, allows the transport network to differentiate the way it delivers applications, removing legacy protocols and making network operations easier. Using a software defined network for transport, it will be possible to create a low latency 'slice' (a virtual route within the transport network) that will ensure chosen types of traffic, for instance, automated driving or critical health applications would always choose the route with the shortest end-to-end latency. Segment routing also improves network resiliency by using 'self-healing' to intuitively restore connectivity in under 50 milliseconds if an issue occurs by rerouting traffic automatically. -- BERNAMA KUALA LUMPUR, Feb 27 (Bernama) -- NTT Communications Corporation today announced Diversified Gateway Berhad (DGB) as its first partner in Malaysia to provide NTT Com´s Global Management One (GMOne) managed services.
This partnership is part of NTT Com´s expansion strategy for its managed services in the region, following Singapore and Hong Kong. According to a statement, both companies will leverage complementary strengths to provide managed services based on automation to medium and large-sized enterprise customers in Malaysia. GMOne services are designed to meet the requirements of enterprise customers which need to manage an increasingly complex and hybrid information and communication technology (ICT) environment. It is a one-stop global solution that helps companies manage their entire hybrid ICT ecosystem, from infrastructure through business applications to business services, and helps customers maximise the benefits from their Hybrid ICT without compromising on security and reliability. "Malaysia is a rapidly developing market and one of the key Southeast Asian markets for us. "Teaming up with a partner such as DGB, which understands local needs and can build solutions that include our managed services, is something that we were looking for, " said senior vice president of Managed Services at NTT Com, Hirofumi Miyama. Meanwhile, Diversified Gateway Berhad´s executive director, Datuk Dr Tan Seng Chuan said the company saw the market potential while its customers were looking for such comprehensive managed services. Under this partnership, both companies will craft solutions consisting of NTT Com´s GMOne managed services and DGB´s enterprise network and infrastructure services. Emerio Malaysia (an NTT Communications company) will assist DGB in joining the partner programme and with go-to-market and pre-sales activities, as well as facilitate transitioning DGB´s customers to GMOne. -- BERNAMA KUALA LUMPUR, Feb 27 (Bernama) -- The winners of the 12th annual Stevie Awards for Sales and Customer Service were unveiled last Friday night at a gala ceremony in Las Vegas, Nevada. It was attended by more than 600 executives from around the globe. The top Grand Stevie Award trophy was won by DP DHL for the fifth consecutive year. The company also won gold, silver, and bronze Stevie Awards for activities in Argentina, Lebanon, the U.S., Vietnam and other nations. The other Grand Stevie Award winners, in descending order include IBM, HomeServe USA, VIZIO Inc., Sales Partnership Inc.,John Hancock Financial Services, FIS Payments, Carbonite, Inc., Visualize, and Delta Vacations. Meanwhile, the winners in the People's Choice Stevie Awards for Favourite Customer Service, as determined by more than 124,000 public votes, announced on Feb 15, were also presented at the event. More than 2,500 nominations from organisations of all sizes and in virtually every industry were evaluated in this year's competition. The finalists were determined by the average scores of more than 150 professionals worldwide in seven specialised judging committees. The entries were considered in 89 categories for customer service and contact centre achievements, 60 categories for sales and business development achievements, and categories to recognise new products and services and solution providers. -- BERNAMA TIM Safe Web, the new security service developed in collaboration with Cisco and integrated into the TIM network, going live in March
BARCELONA, Spain, Feb 26 (Bernama-GLOBE NEWSWIRE) -- Mobile World Congress — Starting from March, TIM, the leading provider of mobile and fixed telecommunication services in Italy, in partnership with Cisco will offer “TIM Safe WEB”, a highly secure platform service, integrated in the TIM network, able to safeguard small business users from malware, such as ramsomware, phishing, and other malicious cybersecurity activities. TIM Safe Web combines TIM's unique technologies and information with the capabilities of the Cisco Umbrella cloud-based security platform, which leverages a constantly updated global database of threat intelligence. This “over-the-network” service enhancement will be provided to about 600.000 TIM Business customers in order to improve both security and quality of service starting from small business market that is very exposed to cyberattacks. Functionalities like antiphishing and malware containment will so be “embedded” in TIM network, without need of placing more HW in customers’ premises nor having new SW in their devices. Moreover, the protection will be active on every system connected to the customers’ LAN for the application of the security policies at DNS (Domain Name Server) level, thus allowing to block the requests to dangerous IP addresses before the Internet connection is up. Cisco Umbrella analyzes over 125 billion Domain Name System (DNS) requests per day in 160 countries worldwide and proactively blocks almost every request to malicious destinations— offering a “clean pipe” for end users. The new features will mostly allow to block navigation to malicious sites, which have the aim of stealing confidential personal information, financial data or private codes, and to prevent access to malicious sites designed to infect computers with malicious software, also mitigating the spread of latest generation malware (ransomware). With ‘TIM Safe Web’, the small and medium-sized companies and SOHOs will rely on a high level of quality and reliability, through the TIM broadband and ultrabroadband network, a high-performance service able to make web surfing safer, ensuring benefits in terms of affordability and ease of use. The initiative represents a first concrete step towards the implementation of the Memorandum of Understanding signed yesterday in Barcelona, which also provides the skills and solutions sharing to support the digital transformation of companies, Public Administration and public services. Lorenzo Forina, Executive Vice President, Business & Top Customers Director at TIM, said: “Constantly evolve our offer with distinctive solutions and improving the quality of our services are the pillars of Tim strategy on business market. The use of a “best of breed” platform like Cisco Umbrella allows TIM, first in Europe, to offer a cloud based, extremely effective and directly embedded in the network, security service to our customers. The security of the enterprises network infrastructure is a key element to strengthen the global cyber-security of their business, indeed.” Woody Sessoms, Senior Vice President, Global Service Provider segment, at Cisco, added: “The threat of cyberattacks is a growing concern for individuals and enterprises, and can only be resolved through collaboration among all industry players. TIM, which is already able to rely on threat intelligence from its own sources, has long recognized the need to tackle malicious cybersecurity activity head on, and is ensuring that its business customers are protected from malware, ransomware and other forms of cyberattacks.” Cisco is leading disruption in the industry with our technology innovations in systems, silicon, optics and security, and our unrivalled expertise in mass-scale networking, automation, optical, cable access, video, and mobility. Together with our portfolio of professional services, we can enable service providers and media and web companies to reduce cost and complexity, help secure their networks and grow revenue. Supporting Resources
Cisco (NASDAQ:CSCO) is the worldwide technology leader that has been making the Internet work since 1984. Our people, products, and partners help society securely connect and seize tomorrow’s digital opportunity today. Discover more at newsroom.cisco.com and follow us on Twitter at @Cisco. About TIM TIM Group is Italy’s leading ICT company, supporting the country’s “Digital Life”. TIM’s offer is built on top quality and maximum dissemination of convergent services and premium content relying upon innovative infrastructures, a vast choice of App and devices, tailored and modular solutions, both for retail and business. TIM Brazil is one of the major players in the local market, leading 4G coverage in the country. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. Cisco Press Contact Sara Cicero, Service Provider PR, [email protected] TIM Press Office +39 06 3688 2610 www.telecomitalia.com/media Twitter: @TIMnewsroom Source : Cisco Systems, Inc. --BERNAMA |
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